Get Your Staff Informed and Trained



With the goal to get you ready for the reopening, we’ve created this operational dashboard that includes weekly data of all ABC clubs, as well more than 40 new training videos.

Our dashboard is updated weekly on Tuesdays, so bookmark this page and be sure to check back often.


Dashboard: What’s Happening with Clubs Nationwide?


Each week ABC will publish data and insights from our over 8,000 club locations.

Data and the related insights such data provides us has proven to be invaluable over these past 2 months as we have navigated club closures and now club openings together. We hope by sharing some of our insights with you, it will help with your planning and successful re-openings. Our intention is to post this information on a weekly basis for the next 2 months. We hope you find it helpful.

navigate left and right to view report




Create a report to see all members cancelations due to Coronavirus


Customize email and text event reminders and drive more participation on virtual sessions



New Functionality from ABC


Explore new features and reporting. Learn how to understand COVID-19’s impact on your club, include virtual session URLs in text and email reminders, and more.




New Functionality from ABC


Explore new features and reporting. Learn how to understand COVID-19’s impact on your club, include virtual session URLs in text and email reminders, and more.


Create a report to see all members cancelations due to Coronavirus

Customize email and text event reminders and drive more participation on virtual sessions




Recommended Training Videos by Category


Help your staff be ready for reopening with a number of additions to our Video Tutorial library. We’ve selected several high-impact videos below to share with your team below; you can access our entire Help Center at any time for even more.

Member Management
Member Management Overview
This video gives you an introduction to DataTrak's member management functionality.

Advanced Member Management: Services
Tutorial on managing services purchased by members

Advanced Member Management: Invoices
In-depth tutorial of managing the invoices tab in member profiles

Advanced Member Management: Canceling A Membership
In-depth tutorial of membership cancelation processes

Advanced Member Management: Freezing A Membership
In-depth tutorial of membership freeze processes

Advanced Member Management: Billing
In-depth tutorial of the the billing tab in member profiles

Advanced Member Management: Documents
In-depth tutorial of how to manage documents associated with a member

Adding an Additional Member without Rewriting
This tutorial teaches you how to add additional members without rewriting an existing agreement

Adding a New Payment Option for a Member
This video teaches you how to add additional payment options

Editing an Invoice Due Date
This video shows you how to edit an invoice due date

Adding Additional Invoices
This video shows you how to quickly access invoice records

Sending an Email to Members
This video shows you how to send member emails

Understanding Member Payment Options
This video explores the four payment options available on the billing tab

Using Giveaways to add services
This video shows you how to use giveaways to add services to a member account

Viewing Invoices in DataTrak
This video shows you how to quickly access invoice records

Viewing Member Pages
This video shows you how to view member pages

Freezing a Membership
This video provides best practices when performing a membership freeze

Membership Cancelation Overview
This video shows you how to cancel a basic membership with any special requirements

Waiving a Late Fee
This video shows you how to waive late fees

Electronic Agreement Entry
Agreement Types
This tutorial teaches you about the four types of agreements

Signing up an Individual Membership
This video teaches you about creating a individual membership

Signing Up a Family Membership
This video teaches you about signing up a family

Renewing a Membership
This video teaches you best practices for renewing a member

Rewriting a Family Plan Membership
This video teaches you about rewriting a member family plan

Upgrading or Downgrading a Membership
This video teaches you about upgrading or downgrading membership plans

Managing Agreement Queues
This video teaches you the steps to manage queues and process approvals

Deploying Services via Recurring Services vs. Membership Types
This video helps you understand the impact of delivering services, including reporting, tracking, and configuration

Using Fast Add to Create Prospect Records
This video teaches you how to quickly create prospects that can later be converted into a member

Entering a New Paid-In-Full Agreement
This video teaches you about paid in full (PIF) agreements

Entering a New Family Agreement
This video teaches you about creating a family membership

Entering a New Individual Agreement
This video teaches you how to create individual memberships