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January 30, 2020
5 Keys To Move From Managing To Leading

5 Keys To Move From Managing To Leading

By: Paul Schaller Well, it’s already the end of January and our health club and gym customers are busy serving their members, operating, and managing their businesses during this very busy time of year. Meanwhile, Bill Davis, myself, and our team of leaders are doing all they can […]
January 29, 2020
health club revenue cycle management

Health Club Revenue-cycle Management: What Is It And Why Does It Matter?

By: ABC Financial This is part one of a two-part series by ABC Financial Services on revenue-cycle management and how optimizing the revenue cycle management means better service and financial outcomes for health clubs. Any club owner recognizes that it’s critical to turn booked membership revenue into dollars in the […]
January 22, 2020
Defining Member Experience Programming

Defining Member Experience, Part 1: Programming

This is part one of a four-part series on member experience. Each month, we’ll be exploring a different facet of creating a member experience that ultimately impacts your bottom line. Be sure to the ABC Blog for the latest. Member experience: a term you’ve likely heard again and […]
January 14, 2020

Podcast Episode: Defining Member Experience Part 1: Adam Zeitsiff of Gold’s Gym

We’re kicking off a three-part series on defining member experience with Adam Zeitsiff, President and CEO of Gold’s Gym. Adam joins Kelly to discuss how to take a personalized approach to creating a unique member experience which resonates with your target members. You’ll hear how Gold’s Gym’s dedication […]
January 3, 2020
winning in the fitness and health industry

Winning In The Fitness And Health Club Industry Will Require New Approaches In The Decade Ahead

By: Bill DavisBefore I share thoughts on winning in the new decade ahead, I first want to wish our customers and team members at ABC Financial a very happy new year. As my mentor and our Vice-Chairman, Paul Schaller shared recently; it is the most wonderful time of […]