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How Health Club Software Manages Membership Ebbs and Flows

Managing the flow of membership is a challenge for every health club. Summertime, of course, can be particularly challenging, but your club will experience swings in membership throughout the year, sometimes even when you least expect it. Fortunately, with the right health club software you can make quick, fact-based decisions that help take the pain… Continue reading How Health Club Software Manages Membership Ebbs and Flows

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Kenneth Davis

Kenneth Davis joined ABC Financial in August 2008 as an On-Site Implementation Manager of ABC Product Deployment and Support. In October of 2010, he joined the Technical Support Team. Since that time, he has worked his way up and become the Manager of Technical Support in October of 2011. Ken’s focus in tech support has… Continue reading Kenneth Davis

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The A-B-Cs of Prospects – Membership and Membership Retention

By: Customer Won Contrary to popular belief, some changes don’t have to be painful! As an example, the conversion from paper based sales systems to electronic systems is one of the strongest trends in club management today because it works! Electronic information provides easier prospect tracking, better sales structure and accountability, and long term better… Continue reading The A-B-Cs of Prospects – Membership and Membership Retention

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A Guide to Gym Debt Collection

Gyms rely on membership fees. They provide a predictable, recurring revenue stream that is key to the operations of most fitness facilities. So naturally, when members fall behind on payments, it can quickly add up to a substantial amount of lost revenue—not to mention it can also create an administrative bottleneck for your staff. In… Continue reading A Guide to Gym Debt Collection

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Start Rewarding Your Members With What They Really Want

By: Rachel O’Holla fitRewards “Studies show that people attach more value to a reward that they find personally meaningful versus one that is selected for them.” – Incentive Marketing Association Point based incentive programs work because they let people choose their reward with their hard earned work. Research shows that 85% of Americans are participating… Continue reading Start Rewarding Your Members With What They Really Want

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Employee Portal is Here

By: Bill Murray Sr. Vice President of Software Development & Support Trainers and Instructors want to manage their schedules and don’t have access to DataTrak? No Problem! The Employee Portal is out and allows trainers, instructors and service providers to view and manage their own schedule while at home or away from the club. This… Continue reading Employee Portal is Here

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How Health Club Management Software Can Make Reporting & Operations Less Painful

Your locker rooms are sanitized and your towels are stocked. Your newest employee’s attendance record is perfect. And your quarterly membership reports are being generated easily and automatically. Did you pause – even for a moment – when thinking about whether the statements above describe your health club? If so, it may be time to… Continue reading How Health Club Management Software Can Make Reporting & Operations Less Painful

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Our New Health Club Software Features Help You Keep Your Classes Full

To help address this challenge, we’ve recently upgraded our health club software with some new key features designed to help your gym keep your classes as close to full as possible: Wait List. With Wait List, you can ensure all of your classes are fully utilized at all times. Here are some of the ways… Continue reading Our New Health Club Software Features Help You Keep Your Classes Full