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Destine Borchardt

Destine Borchardt joined ABC Financial in March 2009, as an administrative assistant of ABC Merchant Services. In December 2011, she was promoted to the Director of Professional Services, which includes ABC Integrated Payment Services, Hardware Services and Club Marketing Services. Destine’s main goal and focus is to streamline the vendor process of 17 different product… Continue reading Destine Borchardt

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Why Hire a Membership Sales Coach When I Already Have a Sales Manager in My Health Club

By: Jim Thomas Jim Thomas’ Fitness Management & Consulting Most health clubs already have a membership sales manager or someone who is in charge of membership sales production in some capacity. So why hire a sales coach for the membership department? Many sales managers are not trained in the subtleties of effective health club sales training… Continue reading Why Hire a Membership Sales Coach When I Already Have a Sales Manager in My Health Club

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How Do You Ensure Every Member Feels Valued Enough To Get Referrals Without Overkill

There’s a fine line between making new members feel special and constantly making them feel pressured to try new services. We’ve all heard the horror stories of new members who felt like the personal trainers in gyms were like vultures circling around fresh meat. While that may seem overly dramatic, it happens far too often… Continue reading How Do You Ensure Every Member Feels Valued Enough To Get Referrals Without Overkill

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What Can MYiCLUBonline Do For Me

The MYiCLUBonline self-service member portal is a web-based application that enables clubs to enroll new members online and give current members access to their account information. With MYiCLUBonline, prospects can join your club; your current members can manage their classes, book appointments, review their history or check-ins and purchases, and verify and update their account… Continue reading What Can MYiCLUBonline Do For Me

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How Health Club Software Can Release You From The Delinquency Doldrums

Seems like it was only yesterday that health clubs across the country were filled with eager fitness enthusiasts ready to get their healthy lifestyle grooves on. Yet as is the way of the health club business, March arrives with its drop outs and worse yet, dues skippers. But you can’t blame delinquencies on March. Industry… Continue reading How Health Club Software Can Release You From The Delinquency Doldrums